Arlo, which is a popular brand for security cameras, has a reputation for quality and reliability. However, even the best security cameras can be stolen, leaving the owner feeling vulnerable and unprotected. In such cases, it is only natural for the owner to wonder if Arlo will replace a stolen camera.
The good news is that Arlo provides a one-year limited warranty for all its products, including security cameras. In case the camera is stolen within this time frame, Arlo will generally replace it without any extra charge. However, it is important to note that this warranty has certain limitations, and not all cases of theft will be covered. For instance, Arlo may not replace a camera that was stolen due to the owner’s negligence, such as leaving the camera unsecured or failing to report the theft to the authorities.
Additionally, Arlo offers an optional subscription service called Arlo Secure, which provides additional benefits such as a longer warranty period and coverage for theft, even if it occurs outside the initial one-year warranty period. However, this service is not free, and the owner would need to pay a monthly or yearly fee.
In summary, Arlo may replace a stolen camera within the one-year warranty period, subject to certain conditions, but the owner may need to pay for a subscription service for extended coverage. It is important for the owner to read and understand the warranty terms and conditions, as well as take appropriate measures to secure the camera to minimize the risk of theft.
Some important points to note:
- Arlo provides a one-year limited warranty for its products, including security cameras
- Arlo may replace a stolen camera within this warranty period, subject to certain conditions
- Arlo Secure is an optional subscription service that offers extended warranty and theft coverage
- The owner may need to pay for Arlo Secure, and the terms and conditions should be read carefully
- It is important for the owner to take appropriate measures to secure the camera and minimize the risk of theft
Commonly Asked Questions
1. Will Arlo replace my stolen camera?
Yes, Arlo offers a theft replacement program for select models. If your camera is stolen, contact their support team to start the replacement process.
2. Is there a fee for the theft replacement program?
There is a fee for the theft replacement program, but it varies depending on your camera model and the type of subscription plan you have. Arlo Pro and Pro 2 cameras have a higher replacement fee than the Arlo Wire-Free and Arlo Go models.
3. What do I need to provide Arlo to get a replacement camera?
You will need to provide proof of the theft, such as a police report or a claim with your home insurance company. You will also need to provide the serial number of the stolen camera and your Arlo account information. Arlo’s support team will guide you through the process.