Why Is My PS4 Not Connecting to TV? Troubleshooting Tips and Solutions

Having trouble connecting your PS4 to your TV? Don’t worry, you’re not alone. Many gamers have encountered this frustrating issue at some point. In this article, we will explore some common reasons why your PS4 may not be connecting to your TV and provide you with troubleshooting tips and solutions to help you get back to gaming as quickly as possible.

Check The HDMI Connection

The HDMI connection is the first thing you should check if your PS4 is not connecting to your TV. Ensure that the HDMI cable is securely inserted into both the HDMI port on the back of the PS4 and the HDMI port on the TV. Sometimes, the cable may come loose due to accidental tugs or movements, resulting in a loss of connection.

If the connection seems secure but still not working, try unplugging the HDMI cable from both ends and plugging it back in firmly. You can also try using a different HDMI port on your TV to rule out any potential issues with a specific port.

Additionally, examine the HDMI cable itself for any signs of damage or bent pins. A faulty cable can disrupt the signal transmission, causing connectivity problems between the PS4 and the TV. If you suspect that the cable may be at fault, try using a different HDMI cable to see if it resolves the issue.

By checking and troubleshooting the HDMI connection, you can eliminate potential connectivity problems and determine whether the issue lies with the cable, the ports, or elsewhere in the system.

Restart The PS4 And TV

Restarting both the PS4 and TV can often resolve connection issues between the two devices. To do this, first turn off both the PS4 and the TV. Unplug the power cord from both devices and wait for at least 30 seconds. Then, plug the power cord back into the TV and turn it on. Once the TV is fully powered on, plug the power cord back into the PS4 and turn it on as well.

By restarting both devices, you are essentially giving them a fresh start and allowing the connection to be reestablished properly. Sometimes, minor glitches or conflicts can occur, causing the connection to fail. A simple restart can often resolve these issues and get your PS4 connected to the TV again.

If restarting both devices doesn’t resolve the issue, you can move on to the next troubleshooting steps to further diagnose and fix the problem.


Verify TV settings and input source

When your PS4 is not connecting to your TV, it’s important to ensure that the TV settings and input source are correctly configured. Start by checking the input source on your TV and make sure it is set to the correct HDMI port that the PS4 is connected to. Some TVs have multiple HDMI ports, so it’s easy to accidentally select the wrong one.

Additionally, check the TV settings to ensure they are compatible with the PS4. Specifically, make sure the TV supports the video resolution and refresh rate output by the PS4. If the settings are not aligned, it can cause display issues or no connection at all.

To verify the TV settings, refer to the TV’s user manual or access the settings menu on the TV itself. Look for options related to the HDMI input, display settings, or any specific settings related to connecting external devices.

By verifying and adjusting the TV settings and input source, you can eliminate potential issues caused by incorrect configurations and increase the chances of successful connection between your PS4 and TV.

Update The PS4 System Software

One common reason for a PS4 not connecting to a TV is an outdated system software. Updates are often released to address software bugs and compatibility issues, so it’s essential to ensure that your PS4 is running on the latest version.

To update the PS4 system software, follow these steps:
– Make sure your PS4 is connected to the internet.
– Go to the “Settings” menu on your PS4.
– Scroll down and select “System Software Update.”
– If an update is available, click on “Update Now” and follow the on-screen instructions.
– Wait for the update to be downloaded and installed. This process may take some time, depending on your internet speed.

Updating the system software can resolve many connection issues between the PS4 and the TV. It ensures that both devices have the necessary updates and patches to communicate effectively. If updating the system software doesn’t solve the problem, you can move on to other troubleshooting steps to pinpoint the issue causing the connection problem.

Reset The PS4 Video Output Settings

If your PS4 is not connecting to your TV, it could be due to incorrect video output settings. To reset these settings, follow these steps:

1. Turn off your PS4 completely.
2. Once it’s off, press and hold the power button on the console until you hear two beeps.
3. This will activate the PS4’s Safe Mode. Connect a controller to the console using USB.
4. Navigate through the Safe Mode menu and select “Change Resolution.”
5. You will be prompted to choose the video output settings. Select the default settings which are usually “Automatic.”
6. After selecting the desired settings, restart your PS4.
7. Connect your PS4 to the TV and check if it now successfully connects.

Resetting the video output settings usually resolves any configuration issues that may be causing the connection problem. However, if the issue persists, there could be a problem with either the HDMI cable or the TV itself.

Test The HDMI Cable And Try A Different One

If your PS4 is still not connecting to your TV, the issue may lie with the HDMI cable itself. Start by checking if the cable is securely plugged into both the PS4 and the TV. Sometimes, a loose connection can prevent the signal from being transmitted correctly.

Next, try testing the HDMI cable by using it with a different device. Plug the cable into another console or Blu-ray player and connect it to the same TV. If the alternate device displays properly on the TV, then the HDMI cable is likely not the problem.

To further troubleshoot, try using a different HDMI cable with your PS4. This will help determine if the issue is specific to the cable. Borrow a cable from a friend or family member, or purchase a new one to see if that resolves the problem.

If none of these steps work, it’s possible that there may be a hardware defect with either the PS4 or the TV’s HDMI port. In this case, it may be necessary to contact Sony customer support or the manufacturer of your television for further assistance.

Try Connecting The PS4 To A Different TV Or Monitor

Connecting your PS4 to a different TV or monitor can help determine if the issue lies with your console or your original display. Start by connecting the PS4 to a known-working TV or monitor using the same HDMI cable. If the PS4 connects successfully, displays properly, and functions as expected, it indicates that the problem is with your original TV.

If the PS4 still does not connect or display correctly on the different TV or monitor, it suggests there may be an issue with your console or HDMI port. In this case, you can proceed with other troubleshooting steps such as checking the HDMI connection, restarting both the PS4 and TV, verifying TV settings, and updating the PS4 system software.

By connecting the PS4 to a different TV or monitor, you can determine if the problem lies with the console itself or if it is related to the original display setup. This information can guide you in further troubleshooting or seeking professional assistance if necessary.

Contact Sony Customer Support For Further Assistance

If all else fails and your PS4 still refuses to connect to your TV, it may be time to seek help from Sony’s customer support. They have a dedicated team of experts who can provide personalized assistance and troubleshoot any specific issues you may be facing.

To contact Sony customer support, you can visit their official website and look for the support section. Here, you will find various options to reach out to them, such as phone support, live chat, or email. Be prepared to provide details about the problem you are experiencing and any troubleshooting steps you have already taken.

Sony customer support will guide you through additional troubleshooting steps and may suggest specific solutions tailored to your situation. In some cases, they may recommend sending your console for repair or offer a replacement if the issue cannot be resolved.

Remember, Sony customer support is filled with experts who have extensive knowledge of the PS4 and its functionality. Don’t hesitate to reach out to them for help in getting your PS4 back up and running smoothly.


FAQ 1: Why is there no signal on my TV when I connect my PS4?

There can be several reasons why your PS4 is not connecting to your TV. First, ensure that all the cables are securely plugged into the correct ports on both the PS4 and the TV. Additionally, check if the HDMI cable you are using is faulty by trying a different cable. If that doesn’t solve the issue, make sure that your TV is set to the correct input source for the PS4. If none of these steps work, you may need to check if there are any software updates available for your PS4 or consider contacting the manufacturer or a professional for further assistance.

FAQ 2: Why is my PS4 displaying a blank screen on my TV?

If your PS4 is turning on but only showing a blank screen on your TV, there are a few troubleshooting steps you can try. First, make sure that the HDMI port on your TV is functioning properly by connecting another device. If the other device works, then the issue lies with the PS4. Try performing a power cycle by completely turning off your PS4, unplugging it from the power source, waiting for a few minutes, and then powering it back on. Additionally, check if there are any loose connections or damaged cables. If the problem persists, you may need to reset the resolution settings on your PS4 or seek professional assistance.

FAQ 3: Why does my PS4 keep disconnecting from my TV?

If your PS4 keeps disconnecting from your TV, it can be a frustrating issue to resolve. Firstly, check if the HDMI cable you are using is securely connected to both the PS4 and the TV. Sometimes, using a different HDMI cable may solve the problem as well. If that doesn’t work, try using a different HDMI port on your TV or another TV entirely to determine if the issue lies with the console or the TV. It’s also advisable to check for any firmware updates for your PS4 and install them. If all else fails, you may need to contact the manufacturer or seek professional help to diagnose and fix the underlying problem.


In conclusion, if you find yourself facing issues with your PS4 not connecting to your TV, there are several troubleshooting tips and solutions you can try. Starting with basic steps like checking cables and connections, ensuring the correct input source is selected, and trying a different HDMI port can often resolve the problem. If these steps do not work, resetting the console, updating the software, or even seeking professional assistance can be helpful. By following these troubleshooting tips, you can hopefully overcome any connectivity issues and enjoy a seamless gaming experience on your PS4.

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