Why Does My Phone Screen Keep Going Black While Watching Videos? Explained!

Have you ever found yourself engrossed in a thrilling video on your phone, only for the screen to suddenly go black and ruin the experience? If so, you’re not alone. Many users have encountered this frustrating issue, where their phone screen continuously turns off while they are watching videos. In this article, we will delve into the possible reasons behind this annoyance and provide you with a comprehensive explanation.

One potential cause for your phone screen going black during videos could be a power-saving feature activated on your device. Smartphones are designed to conserve battery life, and one way they achieve this is by automatically dimming or turning off the screen when it is not in use. However, sometimes this power-saving mode may mistakenly trigger while you’re in the middle of streaming videos, disrupting your viewing experience. We will explore other potential causes and discuss how you can troubleshoot this issue to enjoy uninterrupted video playback on your phone.

Common Causes Of Black Screens During Video Playback On Phones

When your phone screen goes black while watching videos, it can be quite frustrating. There are several common causes for this issue that you should be aware of. One possible cause is a low battery level. If your phone’s battery is running low, it may automatically dim or turn off the screen to conserve power. Another cause could be a faulty or incompatible video player app. If you are using a third-party video player app that is not supported by your phone, it may cause blackouts during video playback. Additionally, network connectivity issues can also result in black screens. If your internet connection is weak or unstable, it might interrupt the video streaming, leading to a black screen. It is also important to check for any updates or software bugs that could be causing this problem. By understanding these common causes, you can better troubleshoot and resolve the issue of black screens while watching videos on your phone.

Hardware Issues Contributing To Black Screens During Video Playback

Hardware issues can often be the culprit behind black screens during video playback on phones. One common cause is a faulty or damaged display driver. The display driver is responsible for transmitting signals from the phone’s processor to the screen, and if it malfunctions, it can result in a black screen.

Another hardware issue that can contribute to black screens is a faulty or loose connection between the display and the phone’s logic board. If the connection is not secure, the screen may intermittently go black while watching videos.

In some cases, the problem could lie with the phone’s battery. A weak or faulty battery may not be able to provide enough power to the screen, causing it to go black during video playback.

Additionally, physical damage to the phone, such as a cracked screen or water damage, can also result in black screens during video watching.

If users suspect that a hardware issue is causing the black screen problem, it is advisable to take the phone to a professional technician for further diagnosis and repair.

Overheating As A Potential Cause Of Phone Screen Blackouts During Video Watching

Overheating is a common issue that can cause phone screens to go black during video playback. When your phone overheats, it activates built-in thermal protection mechanisms to prevent any damage to its internal components. As a result, the screen may temporarily turn off.

Several factors can contribute to overheating during video watching. One primary reason is excessive usage of CPU and GPU resources, which generate heat. This happens when you watch high-definition videos or run graphics-intensive apps for an extended period, causing the phone to heat up.

Another factor is poor ventilation or blocked heat dissipation. Using your phone while it is resting on a soft surface, such as a bed or couch, can obstruct the airflow and lead to overheating. Similarly, covering your phone with a case while watching videos can trap heat, exacerbating the problem.

To prevent overheating and subsequent black screens, ensure your phone is updated with the latest operating system and app versions, as developers often release updates to improve performance and optimize resource usage. Additionally, avoid using your phone in direct sunlight or hot environments, and consider removing any protective cases or covers while watching videos to allow better airflow.

Software Glitches And Their Impact On Black Screens During Video Playback

Software glitches can often be the culprit behind persistent black screens while watching videos on phones. These glitches can cause the screen to go black unexpectedly or intermittently, disrupting the overall viewing experience. There are several possible reasons for software glitches to occur in video playback:

Firstly, outdated or incompatible video player apps or codecs can lead to black screens. It’s important to keep the video player app and phone’s operating system up to date to ensure compatibility with the latest video formats.

Secondly, corrupt video files can also trigger software glitches that result in black screens. Such files may have errors in their coding or may not be fully compatible with the video player app being used.

Additionally, background apps or processes consuming excessive system resources can strain the phone’s hardware and contribute to black screens during video playback. Closing unnecessary apps and performing a device restart can help alleviate this issue.

Lastly, insufficient storage space on the phone can also lead to software glitches. Clearing cache and deleting unnecessary files can free up space and improve video playback performance.

To troubleshoot software glitches, users can try uninstalling and reinstalling the video player app or using a different player altogether. Updating the phone’s software to the latest version and performing regular maintenance tasks can also prevent software-related black screens during video playback.

Tips For Troubleshooting And Fixing Black Screens During Video Watching On Phones

When your phone screen goes black while watching videos, it can be frustrating. However, there are a few troubleshooting tips you can try to fix the issue:

1. Restart your phone: Sometimes, a simple restart can fix minor glitches that cause the screen to go black. Press and hold the power button until the option to restart appears.

2. Clear cache and data: Over time, accumulated cache and data can cause performance issues. Go to your phone’s settings, find the app you are using to watch videos, and clear its cache and data.

3. Update the app: Check if there are any available updates for the app you are using to watch videos. Outdated versions can sometimes lead to compatibility issues, resulting in a black screen.

4. Check for software updates: Keeping your phone’s operating system up to date is crucial. Software updates often come with bug fixes and improvements, which can resolve issues causing the screen to go black.

5. Disable battery-saving mode: Battery-saving mode can limit the device’s performance and cause video playback issues. Disable this mode while watching videos to see if it resolves the black screen problem.

If these troubleshooting tips do not solve the problem, it may be a good idea to seek professional help or contact the manufacturer’s support for further assistance. Remember, each phone model and software version may have specific solutions, so it is worth checking the manufacturer’s website or online forums for device-specific advice.

Preventive Measures To Avoid Phone Screen Blackouts While Streaming Videos

To prevent phone screen blackouts while streaming videos, there are several measures that users can take. Firstly, it is important to ensure that the phone is not overheating. This can be done by keeping the device in a cool and well-ventilated environment, avoiding direct sunlight, and not running too many resource-intensive apps simultaneously.

Secondly, regularly updating the phone’s software and apps can help prevent software glitches that may cause black screens during video playback. Keeping the device up to date with the latest firmware and app versions ensures that any bugs or compatibility issues are fixed, providing a more stable video streaming experience.

Another preventive measure is to conserve battery life. Low battery levels can result in the phone automatically dimming or turning off the screen during video playback to save power. Charging the phone before watching videos or using power-saving modes can help mitigate this issue.

Additionally, disabling any unnecessary background processes or apps can help free up system resources, reducing the risk of black screens while watching videos. Clearing cache and temporary files can also improve device performance.

Finally, it is advisable to use reliable and reputable video streaming apps or platforms that have a good track record of stable performance to minimize the chances of encountering black screens during video watching.


1. Why does my phone screen keep going black while watching videos?

There can be several reasons for this issue. It could be due to a software glitch, a problem with the video player app, or an issue with the phone’s hardware, such as a faulty display or a malfunctioning power button.

2. How can I fix the problem of my phone screen going black during video playback?

First, try restarting your phone to refresh the system. If the issue persists, ensure that your video player app is up to date and functioning properly. You can also try clearing the cache of the video player app or reinstalling it. If the problem persists, you may need to contact customer support or visit a service center to diagnose any potential hardware issues.

3. Can a low battery cause the screen to go black while watching videos?

Yes, a low battery can be a possible cause. When the battery level drops below a certain threshold, the phone may automatically turn off the screen to conserve power. To avoid this issue, try charging your phone before watching videos or keep it connected to a power source while viewing videos.

4. Is the phone screen going black a common problem?

Yes, it is a relatively common problem reported by many users. However, the frequency of occurrence may vary depending on the device brand and model, as well as the specific software and apps installed on the phone. Keeping your phone updated with the latest software versions can help minimize such issues.

5. Are there any other troubleshooting steps I can try if my phone screen keeps going black during video playback?

In addition to the previous suggestions, you can also try adjusting the screen timeout settings on your phone. Ensure that the screen timeout duration is set to a longer time period. Furthermore, disabling any battery-saving modes or power-saving features temporarily might solve the problem. If none of these steps work, consulting a professional technician might be necessary to identify the root cause.


In conclusion, the issue of phone screens going black while watching videos can be attributed to a combination of factors. The most common reason is a feature called “Screen Timeout” which is designed to conserve battery life by automatically turning off the screen after a period of inactivity. In some cases, this feature may be set to a very short duration, causing the screen to go black frequently while watching videos. Adjusting the screen timeout settings can help resolve this issue.

Another possible reason for the screen going black is a software glitch or bug in the video player app. Updating the app to the latest version or using an alternative video player can often fix this problem. However, if none of these solutions work, it is advisable to contact the manufacturer or seek technical support to diagnose and resolve any potential hardware issues. Overall, understanding the various factors that can contribute to a black screen while watching videos can help users troubleshoot and find appropriate solutions to enjoy uninterrupted media playback on their phones.

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