How to Fix an Unresponsive Touch Screen on Nexus 7: Quick Solutions and Troubleshooting Tips

The Nexus 7 is a popular tablet known for its sleek design and user-friendly interface. However, like any electronic device, it may encounter issues over time. One common problem faced by Nexus 7 users is an unresponsive touch screen, which can be frustrating and hinder the overall user experience. In this article, we will explore quick solutions and troubleshooting tips to help you fix an unresponsive touch screen on your Nexus 7 and get it back to its optimal functionality.

Identify The Possible Causes Of An Unresponsive Touch Screen On Nexus 7

The first step in fixing an unresponsive touch screen on your Nexus 7 is to identify the potential causes behind the issue. There can be several reasons why your touch screen is not responding:

One possible cause could be a software glitch or a malfunctioning app that is affecting the touch screen functionality. In such cases, a basic restart or soft reset can often solve the problem.

Another cause could be a more serious software issue that requires a hard reset. This will restore your Nexus 7 to its default factory settings, resolving any major software glitches that may be interfering with the touch screen.

Physical damage to the device or debris accumulation around the touch screen can also result in unresponsiveness. Checking for any visible damage or cleaning the screen thoroughly may resolve the issue.

Updating your Nexus 7’s software to the latest version is another potential solution. Manufacturers often release updates to address known issues, including touch screen problems.

If you recently installed any third-party apps, they may be causing conflicts with the touch screen. Disabling or removing these apps can help resolve the problem.

Additionally, you may consider calibrating the touch screen, which can improve its responsiveness. This option is available in the device’s settings.

If all troubleshooting steps fail, it’s recommended to contact Google’s customer support or seek professional assistance. They can offer further guidance or assistance in fixing the unresponsive touch screen on your Nexus 7.

Perform A Basic Restart Or Soft Reset To Resolve Minor Software Glitches

Performing a basic restart or soft reset is often the first step in troubleshooting an unresponsive touch screen on the Nexus 7. This method can resolve minor software glitches that may be causing the issue. To perform a restart, simply press and hold the power button until the power options menu appears. Then, tap on the “Restart” option and wait for the device to power off and on again.

If a restart doesn’t resolve the problem, try a soft reset. To do this, press and hold the power button for at least 10 seconds until the device powers off completely. After that, press and hold the power button again to turn the Nexus 7 back on.

Both of these methods are safe and won’t delete any of your personal data or settings. They are quick and easy solutions that can often fix an unresponsive touch screen on the Nexus 7. If the issue persists, however, further troubleshooting steps may be necessary.

Perform A Hard Reset To Restore The Nexus 7 To Its Default Settings

Performing a hard reset is a more extensive troubleshooting step that can often resolve unresponsive touch screen issues on the Nexus 7. However, it is important to note that performing a hard reset will erase all data and settings on the device, so it is recommended to back up any important files beforehand.

To perform a hard reset on the Nexus 7, follow these steps:

1. Power off the device by holding down the power button and selecting “Power off” from the menu.
2. Once the device is completely powered off, press and hold the volume up button and the power button simultaneously.
3. Continue holding both buttons until the Nexus logo appears on the screen, then release them.
4. Use the volume buttons to navigate to the “Recovery mode” option and press the power button to select it.
5. When the Android robot with a red exclamation mark appears, press and hold the power button, then quickly press and release the volume up button.
6. Use the volume buttons to navigate to the “Wipe data/factory reset” option and press the power button to select it.
7. Once the reset is complete, select the “Reboot system now” option to restart the device.

Performing a hard reset should restore the Nexus 7 to its default settings and often resolves touch screen issues caused by software glitches. If the problem persists after performing a hard reset, further troubleshooting or contacting Google or a professional for assistance may be necessary.

Check For Physical Damage Or Debris That May Impede Touch Screen Functionality

Physical damage or debris on the touch screen can often cause it to become unresponsive. Before moving on to more complex troubleshooting steps, it’s important to check for any signs of damage or debris that may be obstructing the touch screen’s functionality.

Start by visually inspecting the screen for any cracks, scratches, or dents. Even minor damage can affect the touch screen’s sensitivity. If you notice any damage, it may be necessary to have the screen repaired or replaced.

Next, gently wipe the screen with a soft, lint-free cloth to remove any dirt, fingerprints, or smudges that may be interfering with touch responsiveness. Be sure to turn off the device and disconnect it from any power source before cleaning.

If the touch screen still doesn’t respond after cleaning, carefully inspect the edges of the screen for any debris that may have become lodged in the edges of the frame. Use a small, soft brush or compressed air to remove any debris that you find.

By checking for physical damage and cleaning the touch screen, you may be able to resolve any issues related to obstructions or debris and restore its responsiveness.

Update The Nexus 7’s Software To The Latest Version To Address Known Touch Screen Issues

Updating the software of your Nexus 7 to the latest version is a crucial step in troubleshooting an unresponsive touch screen. Manufacturers often release software updates to address known issues and improve device performance. By keeping your Nexus 7 up to date, you can take advantage of any fixes or improvements related to the touch screen.

To update the software, follow these steps:

1. Connect your Nexus 7 to a stable Wi-Fi network.
2. Go to the settings menu on your device.
3. Scroll down and tap on “System.”
4. Tap on “Advanced” and then select “System update.”
5. If an update is available, tap on “Check for update” and follow the on-screen instructions to download and install it.

It’s important to note that updating the software may require a significant amount of battery life and an active internet connection. Therefore, ensure that your device is sufficiently charged and connected to Wi-Fi before proceeding with the update.

By updating your Nexus 7’s software, you can potentially resolve any touch screen issues caused by software glitches or bugs. If the problem persists, you can proceed to other troubleshooting steps or seek professional assistance.

Disable Third-party Apps Or Remove Recently Installed Ones That May Be Causing Conflicts

Sometimes, an unresponsive touch screen on your Nexus 7 may be the result of conflicts or compatibility issues with certain third-party apps or recently installed applications. These apps can interfere with the normal functioning of the touch screen and cause it to become unresponsive.

To troubleshoot this issue, start by identifying any third-party apps that you have recently installed or updated. Disable these apps one by one and check if the touch screen starts responding again. If the problem persists, uninstall these apps completely and observe if the touch screen begins to work properly.

Additionally, you can try booting your Nexus 7 into Safe Mode to isolate the issue further. In Safe Mode, only the pre-installed system apps will be active, and any third-party apps will be temporarily disabled. If the touch screen works fine in Safe Mode, it confirms that a third-party app is causing the problem.

To exit Safe Mode, simply restart your Nexus 7 normally. If disabling or removing third-party apps does not fix the unresponsive touch screen, then there may be underlying hardware or software issues that require further investigation.

Calibrate The Touch Screen To Improve Its Responsiveness

Calibrating the touch screen on your Nexus 7 can help to improve its responsiveness and accuracy. Follow these steps to calibrate your touch screen:

1. Navigate to the “Settings” menu on your Nexus 7.
2. Tap on “System” and then select “Advanced.”
3. Scroll down and tap on “Developer options.”
4. Look for the “Input” section and tap on “Pointer location” or “Show touch.”
5. A screen with crosshairs will appear. Use your finger or a stylus to touch the crosshairs accurately.
6. Repeat this process for all the crosshairs that appear on the screen.
7. Once you have touched all the crosshairs, exit the calibration screen and test the touch screen responsiveness.

If your touch screen is still unresponsive, there may be underlying hardware issues that cannot be fixed through calibration. In such cases, it is recommended to contact Google or seek professional assistance to diagnose and repair the problem.

Seeking Professional Assistance

If all troubleshooting steps fail to fix the unresponsive touch screen issue on your Nexus 7, it may be time to seek professional assistance. Contacting Google or reaching out to a certified technician can provide a higher level of expertise in resolving the problem.

When contacting Google, you can either visit their support website or call their customer service for guidance. They may provide specific instructions or offer a replacement device if your Nexus 7 is still under warranty.

Alternatively, you can seek professional help from a certified technician or a reputable repair service. They have the necessary tools and expertise to diagnose and fix hardware-related touch screen issues. Be prepared to pay for the repair service, as it may involve replacing the touch screen or other components.

Remember, seeking professional assistance is recommended when all other troubleshooting steps have been exhausted. It ensures that you receive proper guidance and reduces the risk of causing further damage to your Nexus 7.


1. Why is my Nexus 7 touch screen not responding?

There can be several reasons for an unresponsive touch screen on your Nexus 7. It could be due to a software issue, a physical damage to the screen, or a problem with the touch sensor.

2. How can I troubleshoot an unresponsive touch screen on my Nexus 7?

To troubleshoot an unresponsive touch screen, you can try a few quick solutions. First, restart your device and check if that resolves the issue. If not, try cleaning the screen and removing any protective coverings. Additionally, clearing the cache or performing a factory reset may help fix software-related problems.

3. My Nexus 7 touch screen is still unresponsive. What should I do?

If your Nexus 7 touch screen remains unresponsive after trying the quick solutions, it may require further action. Contacting the manufacturer’s support or taking it to a professional technician could help diagnose and fix any hardware issues. However, before that, it’s recommended to ensure you have the latest software updates installed and consider backing up your data.

The Bottom Line

In conclusion, this article has provided quick solutions and troubleshooting tips to fix an unresponsive touch screen on the Nexus 7. From checking for software updates and restarting the device to performing a factory reset, these steps offer a range of potential fixes for users experiencing unresponsiveness issues. By following these steps and utilizing the troubleshooting tips provided, users can strive to effectively address the problem and regain full functionality of their Nexus 7 touch screens.

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