Are you experiencing the frustrating “Not Registered on Network” error on your Samsung Galaxy Grand Prime? Worry no more as this article will provide you with simple and effective solutions to fix this issue. Whether it’s a problem with your network settings or a faulty SIM card, we have got you covered. Follow our step-by-step instructions to get your device up and running smoothly again.
Understanding The “Not Registered On Network” Error
The “Not Registered on Network” error on a Samsung Galaxy Grand Prime is a common issue faced by users when their device fails to connect to a network provider. This error usually occurs due to several reasons such as a faulty SIM card, network coverage issues, software glitches, or problems with the device’s IMEI number.
The error message indicates that the device is unable to recognize or register with the network provider, preventing users from making calls, sending texts, or accessing mobile data services. Understanding this error is crucial to troubleshooting and resolving the issue effectively.
This subheading provides an introduction to the error and highlights the importance of understanding its causes. By gaining insight into the possible reasons behind the “Not Registered on Network” error, users will be better equipped to follow the subsequent steps in the article to fix the problem and regain network connectivity on their Samsung Galaxy Grand Prime.
Check SIM Card And Network Coverage
When faced with the “Not Registered on Network” error on your Samsung Galaxy Grand Prime, the first step you should take is to ensure that your SIM card is properly inserted and functioning correctly. Remove the SIM card from your device and inspect it for any signs of damage or debris. If it appears dirty, gently clean it with a soft cloth before reinserting it. Additionally, make sure that the SIM card is securely attached to the card tray.
Next, check your network coverage. The error may occur if you are in an area with weak or no network signal. Move to a different location, preferably an open space, and see if the error persists. You can also try switching to a different network, if available, to determine if the issue lies with your current service provider.
Checking the SIM card and network coverage are vital troubleshooting steps that can often resolve the “Not Registered on Network” error on your Samsung Galaxy Grand Prime.
Rebooting The Samsung Galaxy Grand Prime
Rebooting your Samsung Galaxy Grand Prime can help resolve the “Not Registered on Network” error, as it refreshes the device’s system and network connections. Here’s how you can do it:
1. Press and hold the Power button on your device until the Power menu appears.
2. Tap on the “Restart” option from the menu.
3. Wait for your device to power off and then restart.
After the reboot, check if the error message still persists. If the problem persists, try the following additional steps:
– Remove the SIM card from your device and reinsert it properly.
– Ensure that the SIM card is not damaged or worn out.
– Check for any physical damage to your device’s SIM card tray or SIM card slot.
– Make sure you have a stable network connection and sufficient network coverage in your area.
If the error continues, proceed to the other troubleshooting methods mentioned in this article to fix the “Not Registered on Network” error on your Samsung Galaxy Grand Prime.
Reset Network Settings On The Samsung Galaxy Grand Prime
Resetting network settings on the Samsung Galaxy Grand Prime can often resolve the “Not Registered on Network” error. To do this, follow these steps:
1. Open the Settings app on your Galaxy Grand Prime.
2. Scroll down and tap on “General Management”.
3. Tap on “Reset” and then select “Reset Network Settings”.
4. You may be prompted to enter your device password or PIN.
5. Finally, tap on “Reset Settings” to confirm the action.
Your device will then restart and reset the network settings to the default values. This action will remove all saved Wi-Fi networks, Bluetooth pairings, and other network-related settings. However, your personal data and media files will not be affected.
After the reset, your Galaxy Grand Prime will search for available networks, and you will need to reconnect to your preferred Wi-Fi network. Additionally, you may need to re-enter the APN settings for your mobile network provider if they are not automatically detected. This should hopefully resolve the “Not Registered on Network” error and restore your device’s network connectivity.
5.
Manually Select Network Operator:
If you are facing the “Not Registered on Network” error on your Samsung Galaxy Grand Prime, manually selecting the network operator can help resolve the issue. Here’s how you can do it:
1. Go to the Settings app on your phone.
2. Tap on the Connections tab.
3. Select Mobile Networks.
4. Tap on Network Operators.
5. Your phone will search for available networks in the area. This may take a few moments.
6. Once the search is complete, a list of available networks will be displayed.
7. Select your preferred network operator from the list.
8. Your phone will attempt to connect to the selected network.
After selecting the network operator, check if the “Not Registered on Network” error persists. If the issue still persists, proceed to other troubleshooting methods. Manually selecting the network operator forces your phone to establish a connection with a specific network, bypassing any automatic network selection issues that might have caused the error.
Updating Software on the Samsung Galaxy Grand Prime
Updating the software on your Samsung Galaxy Grand Prime is an effective solution for resolving the “Not Registered on Network” error. Software updates often come with bug fixes and improvements that can help fix network-related issues.
To update the software on your device, follow these steps:
1. Connect your Samsung Galaxy Grand Prime to a stable Wi-Fi network.
2. Go to the device’s Settings menu.
3. Scroll down and tap on “Software update” or “About phone.”
4. Select “Software update” or “System updates.”
5. Tap on “Check for updates.”
6. If an update is available, tap on “Download and install.”
7. Wait for the update to download and install on your device.
8. Once the software update is complete, restart your device.
Updating the software can often fix any network-related bugs and issues, including the “Not Registered on Network” error. Make sure to keep your device up to date with the latest software updates to ensure optimal performance and network connectivity.
Check For IMEI Issues
The International Mobile Equipment Identity (IMEI) is a unique code assigned to every mobile device. If there are issues with the IMEI on your Samsung Galaxy Grand Prime, it can result in the “Not Registered on Network” error. To check for IMEI issues, follow these steps:
1. Open the phone app on your device.
2. Dial *#06# and press the call button.
3. Your device’s IMEI number will be displayed on the screen. Ensure that it matches the IMEI number written on the box or under your device’s battery.
If the IMEI number is missing or doesn’t match, it indicates a problem with your device’s IMEI. In such cases, you can try the following solutions:
– Contact your network provider: Your network provider may be able to assist you in fixing the IMEI issue or providing a solution.
– Visit a professional technician: Take your Samsung Galaxy Grand Prime to a professional technician who can help fix the IMEI issue.
– Consider warranty or insurance coverage: If your device is still under warranty or you have insurance coverage, contact the manufacturer or your provider to explore repair or replacement options.
It’s important to note that tampering with the IMEI number or using devices with altered IMEI numbers is illegal in some countries.
Contacting Customer Support For Further Assistance
If none of the previous methods have worked in resolving the “Not Registered on Network” error on your Samsung Galaxy Grand Prime, it may be time to seek assistance from customer support. The support team of your network service provider or Samsung can provide specific instructions tailored to your device and network configuration.
Before contacting customer support, make sure you have gathered all relevant information about the issue, such as when it started, details about your network operator, and any error messages you have encountered. This will help the support representative understand the problem better and provide a more efficient solution.
When reaching out to customer support, be patient and provide as much detail as possible. They might guide you through additional troubleshooting steps, perform remote diagnostics, or even suggest a repair or replacement for the device if necessary.
Remember that customer support is there to assist you, so do not hesitate to ask questions or seek clarification on any instructions given. With their expertise, they should be able to help you get your Samsung Galaxy Grand Prime back on the network in no time.
FAQ
1. Why am I getting the “Not Registered on Network” error on my Samsung Galaxy Grand Prime?
The “Not Registered on Network” error typically occurs on the Samsung Galaxy Grand Prime when the device is unable to connect to the mobile network. This can happen due to various reasons, such as issues with the SIM card, network registration, or software glitches.
2. How can I fix the “Not Registered on Network” error on my Samsung Galaxy Grand Prime?
To fix the “Not Registered on Network” error on your Samsung Galaxy Grand Prime, you can try the following solutions:
– Restart your device and check if the error resolves.
– Ensure that the SIM card is properly inserted and not damaged. Try reinserting the SIM card.
– Manually select the network operator by going to Settings > Connections > Mobile networks > Network operators.
– Reset network settings by going to Settings > General Management > Reset > Reset network settings.
– If none of the above solutions work, contact your mobile service provider for further assistance.
3. Will factory resetting my Samsung Galaxy Grand Prime resolve the “Not Registered on Network” error?
Performing a factory reset on your Samsung Galaxy Grand Prime can sometimes resolve the “Not Registered on Network” error. However, it is important to note that a factory reset will erase all data on your device, so it is recommended to backup your important data before proceeding with a factory reset. If you decide to perform a factory reset, make sure to follow the proper instructions and consult the user manual or contact Samsung support for guidance.
Final Verdict
In conclusion, the “Not Registered on Network” error on the Samsung Galaxy Grand Prime can be frustrating, but there are several potential solutions to resolve it. By checking network settings, resetting network preferences, updating software, or taking out and reinserting the SIM card, users can often fix the issue and regain network connectivity on their device. If these solutions do not work, contacting the service provider or seeking professional assistance may be necessary. Overall, with a little troubleshooting and patience, the “Not Registered on Network” error can be resolved, allowing users to fully enjoy the functionality of their Samsung Galaxy Grand Prime.