How to Fix My Asus Battery Not Charging: Simple Solutions for Troubleshooting

Is your Asus laptop battery not charging? This can be a frustrating problem that can hinder your productivity and cause inconvenience. However, before you rush to the service center or start looking for a replacement battery, there are simple solutions you can try to troubleshoot and fix the issue on your own.

In this article, we will guide you through some basic troubleshooting steps to help you identify and resolve the problem with your Asus battery not charging. Whether it’s a problem with the power adapter, software settings, or battery calibration, we will provide you with easy-to-follow solutions that can potentially save you time and money. So, if you’re ready to take matters into your own hands, let’s dive in and get your Asus laptop back to full battery life.

Checking The Power Adapter And Cable

When your Asus battery is not charging, it could be due to a faulty power adapter or cable. Start troubleshooting by checking the power adapter and cable for any physical damage or wear and tear. Inspect the adapter for bent pins, loose connections, or frayed wires. Similarly, examine the cable for any visible damage, such as cuts or exposed wires.

If you notice any issues, try using a different power adapter or cable to see if the problem persists. Ensure that the substitute adapter or cable is compatible with your Asus laptop model.

Also, make sure that both ends of the cable are firmly connected. Sometimes, a loose connection can prevent proper charging. Unplug the cable and plug it back in securely.

Furthermore, verify that the power adapter is receiving power by checking if the LED indicator is lit up. If it’s not lighting up, there may be an issue with the power source, such as a faulty outlet or power strip. Try plugging the adapter into a different power source to eliminate this possibility.

By thoroughly inspecting and troubleshooting the power adapter and cable, you can identify and resolve any issues that may be preventing your Asus battery from charging.

Troubleshooting The Charging Port And Battery Connection

When your Asus battery is not charging, it is essential to investigate the charging port and battery connection for any potential issues. Start by examining the charging port for any physical damage or debris that may be blocking a proper connection. Use a flashlight to ensure there is no lint, dust, or other obstructions in the port. If you notice any debris, gently clean the port with a soft, dry toothbrush or compressed air.

Next, check the battery connection to ensure it is securely attached. If you have a removable battery, carefully remove it and inspect the contacts on both the battery and battery compartment for any signs of dirt or corrosion. If necessary, clean the contacts with a soft cloth slightly dampened with rubbing alcohol.

In some cases, the battery connection may be loose due to wear and tear. In such scenarios, consider using a small piece of folded paper or foam to provide extra support to the connection.

By troubleshooting the charging port and battery connection, you can successfully identify and resolve any physical issues that may be preventing your Asus battery from charging properly.

3. Adjusting Power Settings And Updating Device Drivers

Adjusting power settings and updating device drivers can often resolve battery charging issues with Asus laptops. Here are some simple steps to follow:

To adjust power settings:
1. Go to the Control Panel and select Power Options.
2. Choose the power plan that is currently active and click on “Change Plan Settings.”
3. Adjust the settings to ensure the laptop doesn’t enter sleep mode or hibernate too quickly while charging.
4. Save the changes and restart the laptop.

To update device drivers:
1. Press the Windows key + X and select Device Manager.
2. Expanding the “Batteries” category, right-click on “Microsoft ACPI-Compliant Control Method Battery” and select “Uninstall.”
3. Restart the laptop and the driver will automatically reinstall.
4. If the issue persists, visit the Asus support website and download the latest drivers for your model.
5. Install the updated drivers and restart the laptop again.

By adjusting power settings and updating device drivers, you can increase the chances of resolving Asus battery charging issues efficiently and effectively.

Resetting The Battery And BIOS Settings

Resetting the battery and BIOS settings can help to resolve charging issues with your Asus laptop.

To reset the battery, start by turning off your laptop and disconnecting the power adapter. Next, locate the battery release button or latch on the bottom of your laptop, and press it to remove the battery. Once the battery is removed, press and hold the power button for about 15-20 seconds to discharge any residual power. Then, reinsert the battery and connect the power adapter.

To reset the BIOS settings, start by turning off your laptop and disconnecting the power adapter. Locate the BIOS reset button (usually found near the CMOS battery) and press and hold it for 10-15 seconds. This will clear any custom settings and revert the BIOS to its default state.

After performing these resets, reconnect the power adapter and turn on your laptop. Check if the battery is now charging. If not, proceed to the next troubleshooting step.

Identifying And Resolving Software Issues

Software issues can often cause problems with charging your Asus battery. In this section, we will explore common software-related problems and provide simple solutions to resolve them.

One common issue is the presence of conflicting software that may prevent your battery from charging. Start by closing all unnecessary applications and programs running in the background. This will free up system resources and allow your battery to charge more efficiently.

Additionally, outdated or corrupted device drivers can also interfere with the charging process. To fix this, navigate to the Asus support website and download the latest drivers for your specific device model. Install them and restart your computer to ensure the changes take effect.

Another potential software issue could be the power settings on your Asus laptop. Adjust the power settings to ensure that the battery is set to charge properly. Go to the Control Panel, click on Power Options, and select the appropriate power plan.

Lastly, consider running a thorough virus scan with a reliable antivirus program. Malicious software can sometimes disrupt the charging process. If any threats are identified, eliminate them and restart your device.

By addressing these software issues, you can greatly improve the charging functionality of your Asus battery.

Seeking Professional Assistance And Warranty Options

If you have exhausted all the above troubleshooting steps and your Asus battery still refuses to charge, it might be time to seek professional assistance. Hardware issues can sometimes be complicated, and it is best to let an expert handle the problem. Reach out to the Asus customer support team or visit an authorized service center to get your battery checked.

When you contact the customer support team, make sure to provide them with a detailed description of the issue and the steps you have already taken to troubleshoot. They might offer additional solutions based on your specific problem.

If your Asus laptop is still under warranty, you may be eligible for a free battery replacement or repair. Check the terms and conditions of your warranty or contact Asus customer support to understand your options.

Remember, attempting to fix certain hardware issues yourself can void the warranty, so it is always recommended to seek professional help when in doubt.


1. Why is my Asus battery not charging?

There can be several reasons why your Asus battery is not charging, including a faulty charger or cable, a drained battery, software issues, or hardware damage.

2. What can I do if my Asus battery is not charging?

Start by checking the charger and cable for any signs of damage. If everything looks fine, try charging your device using a different power outlet or USB port. If that doesn’t work, try a different charger or cable to rule out any issues with the charging accessories.

3. Why does my Asus battery only charge intermittently?

If your Asus battery charges only intermittently, it could be due to a loose connection between the charger and the device. Ensure that the charger is securely plugged in and that the cable is not damaged. Additionally, restarting your device or performing a battery calibration might help resolve this issue.

4. How can I fix software-related issues causing the battery not to charge?

If the problem lies with the software, try updating your device’s operating system to the latest version. You can also check for any pending software updates specific to your Asus model. In some cases, performing a factory reset might be necessary to resolve software-related issues affecting the charging functionality.

5. What should I do if none of the above solutions work?

If none of the previous troubleshooting steps solve the issue of your Asus battery not charging, it may indicate a hardware problem. In such cases, it is recommended to contact Asus customer support or take your device to an authorized service center for further diagnosis and repair.

The Bottom Line

In conclusion, troubleshooting the issue of an Asus battery not charging can be a frustrating and time-consuming task. However, by following the simple solutions outlined in this article, users can often resolve the problem without needing professional assistance. Starting with basic steps such as checking the power adapter and resetting the battery can often fix the issue. If these initial steps fail, more advanced methods such as updating the BIOS or replacing the battery might be needed. Regardless of the cause, it is important for users to be patient and methodical in their approach, taking one step at a time to identify and resolve the problem.

In summary, fixing the problem of an Asus battery not charging requires a systematic troubleshooting process. This article has provided simple solutions such as checking the power adapter, resetting the battery, and updating the BIOS. By following these steps, users can often resolve the issue without having to seek professional help or spend money on replacements. However, if these basic methods fail to solve the problem, it might be necessary to seek assistance or consider replacing the battery. With patience and a systematic approach, users can overcome this frustrating issue and ensure their Asus device functions properly again.

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