In today’s technology-driven world, a malfunctioning smartphone can be a nightmare. One such issue faced by Samsung Galaxy S6 users is the dreaded scenario of the device not turning on. Whether caused by a software glitch or a hardware problem, this article aims to provide users with troubleshooting steps to revive their Samsung Galaxy S6 and get it back up and running in no time.
Checking The Battery And Power Source
When your Samsung Galaxy S6 refuses to turn on, the first thing you should do is check the battery and power source. Begin by ensuring that the battery has enough charge. Connect your device to a charger and let it charge for at least 15-30 minutes before attempting to turn it on again.
Make sure you’re using the original Samsung charger and cable, as generic chargers may not provide enough power to charge the device properly. If possible, try using a different power outlet or USB port to rule out any issues with the power source.
If the charging indicator does not appear or your phone still won’t turn on after charging, remove the battery (if possible) and inspect it for any signs of damage or swelling. If the battery appears to be faulty, consider replacing it.
In case removing the battery is not an option, hold down the power button for about 10-15 seconds to perform a force restart. This might help in resolving any temporary glitches that are preventing your Samsung Galaxy S6 from turning on.
Performing A Soft Reset On Your Samsung Galaxy S6
Performing a soft reset is one of the most basic troubleshooting steps you can try when your Samsung Galaxy S6 refuses to turn on. This simple solution can often resolve any minor software glitches or crashes that might be preventing your device from powering up.
To perform a soft reset, follow these steps:
1. Press and hold the Power button and the Volume Down button simultaneously for about 10 to 20 seconds.
2. Release the buttons when the Samsung logo appears on the screen.
3. Your device will restart normally.
By performing a soft reset, you allow your phone to refresh its system processes and start fresh. This can help resolve temporary issues that might have caused your device to become unresponsive.
If your Samsung Galaxy S6 still doesn’t turn on after performing a soft reset, don’t panic. There are several other troubleshooting steps you can try to revive your device and get it back up and running.
Trying A Different Charging Cable And Power Adapter
If your Samsung Galaxy S6 won’t turn on, it could be due to a faulty charging cable or power adapter. One of the first troubleshooting steps you should take is to try a different cable and adapter to determine if the issue lies in the charging accessories rather than the phone itself.
Start by using a known working cable and adapter that you have used successfully with other devices. Plug your Galaxy S6 into a power source and wait for a few minutes to see if it shows any signs of charging. If it does, it means that the previous cable or adapter was the problem.
If trying a different cable and adapter doesn’t solve the issue, you should also check if the charging port on your phone is clean and free from any debris. Sometimes, dirt or lint can accumulate in the charging port, obstructing the connection. Use a small, soft brush or a can of compressed air to clean the port gently.
By trying a different charging cable and power adapter, you can eliminate potential issues with the charging accessories and focus your troubleshooting efforts on other possible causes that may prevent your Samsung Galaxy S6 from turning on.
Cleaning The Charging Port And Removing Any Debris
When your Samsung Galaxy S6 refuses to turn on, a common culprit can be a clogged or dirty charging port. Over time, debris like lint, dust, or even pocket lint can accumulate inside the port and prevent proper charging.
To clean the charging port, start by turning off your device and removing any charging cables or accessories. Then, using a small and soft brush, gently sweep the inside of the port to remove any loose debris. Be careful not to damage the delicate components inside.
If there is still stubborn debris inside, you can use a can of compressed air to blow away the particles. Hold the can upright and spray short bursts into the charging port. This should dislodge any remaining debris.
After cleaning the port, reinsert the charging cable and attempt to turn on your Samsung Galaxy S6. If the issue persists, proceed to the next troubleshooting step. Cleaning the charging port is a simple yet effective solution that can often revive a device that won’t turn on.
Booting Your Device Into Safe Mode
Booting your Samsung Galaxy S6 into safe mode can help identify whether a third-party app is causing the issue. Safe mode is a diagnostic state where your device only loads essential system apps and disables all downloaded apps. To boot into safe mode, press and hold the power button until the Samsung logo appears, then release it. Next, press and hold the volume down button immediately after releasing the power button. Keep holding the volume down button until the device finishes restarting. You will see “Safe mode” at the bottom left corner of the screen.
Once in safe mode, check if your Samsung Galaxy S6 can turn on without any issues. If it does, it indicates that a third-party app is causing the problem. You can begin troubleshooting which app might be the culprit by uninstalling recently downloaded or suspicious apps one by one. If the device still doesn’t turn on in safe mode, then the problem is likely not related to third-party apps.
Performing A Factory Reset To Fix Software Issues
Performing a factory reset can often resolve software issues that may be preventing your Samsung Galaxy S6 from turning on. However, it is important to note that a factory reset will erase all data on your device, so it should only be considered as a last resort.
To perform a factory reset on your Samsung Galaxy S6, follow these steps:
1. Power off your device completely.
2. Press and hold the Volume Up, Home, and Power buttons simultaneously.
3. Release the buttons once the Samsung logo appears on the screen.
4. Use the Volume Down button to navigate to the “Factory Reset” option.
5. Press the Power button to select the option.
6. Confirm your decision by selecting “Yes” and wait for the process to complete.
After the factory reset is finished, your Samsung Galaxy S6 should reboot and hopefully turn on without any issues. However, keep in mind that you will need to set up your device from scratch and restore any backed-up data.
Contacting Samsung Support For Further Assistance
If all the previous troubleshooting steps have failed to revive your Samsung Galaxy S6, it might be time to seek help from Samsung support. The support team is equipped with the knowledge and expertise to diagnose and resolve more complex hardware or software issues.
Contacting Samsung support can be done via multiple channels. You can call their customer support hotline, visit an authorized service center, or even reach out to them through their online support portal. Provide them with detailed information about the problem you are experiencing and any troubleshooting steps you have already taken.
When reaching out to Samsung support, it is recommended to have your device’s warranty or proof of purchase ready, as they may ask for it. They will guide you through further troubleshooting steps or, if necessary, initiate a repair process.
Remember that Samsung support is there to assist you and ensure the smooth functioning of your device. Don’t hesitate to reach out to them for professional guidance when needed.
Considering Professional Repair Services If All Else Fails
If none of the previous troubleshooting steps have worked to revive your Samsung Galaxy S6, it may be time to consider professional repair services. While this might incur some additional costs, it can be the best option to get your device back up and running.
Professional repair services have the expertise and tools necessary to diagnose and fix hardware issues that may be causing your phone to not turn on. They can also provide a thorough inspection of your device to identify any other potential problems that may have gone unnoticed.
When choosing a professional repair service, make sure to research and read reviews to ensure you are selecting a reputable and reliable provider. Additionally, inquire about any warranties or guarantees they offer for their repairs.
Remember that professional repair services may not be available in all locations, but many offer mail-in options for convenience. Ultimately, seeking professional help can be the most effective way to revive your Samsung Galaxy S6 if all other troubleshooting steps have been exhausted.
FAQ
Q: My Samsung Galaxy S6 is not turning on at all. What should I do?
A: If your Samsung Galaxy S6 does not turn on at all, start by charging it for at least 15 minutes. If there is no response, try performing a soft reset by pressing and holding the power and volume down buttons simultaneously for about 10-15 seconds. If this doesn’t work, you may need to visit a professional technician or contact Samsung support for further assistance.
Q: The screen of my Samsung Galaxy S6 remains black, but I can hear sounds or feel vibrations. How can I fix this issue?
A: If the screen of your Samsung Galaxy S6 is unresponsive but you can hear sounds or feel vibrations, try a force restart by holding down the power button and volume down button together for about 10-15 seconds. If this doesn’t work, connect your device to a computer and attempt a software update or restore via Samsung Smart Switch or other software tools recommended by Samsung.
Q: My Samsung Galaxy S6 turns on, but it gets stuck on the Samsung logo screen. What can I do to resolve this problem?
A: If your Samsung Galaxy S6 gets stuck on the Samsung logo screen during booting, try booting into Safe Mode by pressing and holding the power button until the Samsung logo appears, then release the power button and immediately press and hold the volume down button until the device finishes restarting. If the issue persists, you may need to perform a factory reset by following the instructions provided by Samsung support, or seek professional help from a certified technician.
Verdict
In conclusion, if your Samsung Galaxy S6 refuses to turn on, there are several troubleshooting steps that can potentially revive your device. Start by checking the battery and charging cable, ensuring they are both in proper working condition. If the battery is fully drained, connect your phone to a power source and let it charge for a while before attempting to turn it on. If these steps do not work, try performing a hard reset or contacting Samsung customer support for further assistance. It is important to note that persistent issues may require professional repair services or a replacement device.